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My hard drive & mother board had to be replaced, I am trying to setup my laptop & trying to re-sync but it will not let me use my old sync key, how do I reactivate using old sync key???

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I have my old sync key, but it keeps saying that it is the wrong one every time I try to setup the sync option...how do I clear out what is currently on there so I can use my old sync key and get my original info back?

I have my old sync key, but it keeps saying that it is the wrong one every time I try to setup the sync option...how do I clear out what is currently on there so I can use my old sync key and get my original info back?

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When you go to set up Sync - I already have a Sync account, then in the next window use I don't have the device with me

As you type the Sync Key, don't type the hypens between the alpha / numeric characters.

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I tried doing it the way you said, but it still says wrong sync key...

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You do use the same Sync account (email address) that was used with that sync account?

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Yes, but for some reason, it wont let me use my old sync key...