Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox wont delete my history or my usernames or my passwords

more options

ive tryed 7 times now and no matter what firefox wont delete my history or my usernames or my passwords i went to history then clear recent history and i clicked on everything to delete it acts like its deleteing everything but its not deleteing anything i still have my history my usernames and my passwords why wont this delete ive even shut down my computer and brought it back up but that doesnt even work. whats rong with firefox y isnt it working right? i cannot find anything in the help ive searched and searched and searched but it wont tell me anything

ive tryed 7 times now and no matter what firefox wont delete my history or my usernames or my passwords i went to history then clear recent history and i clicked on everything to delete it acts like its deleteing everything but its not deleteing anything i still have my history my usernames and my passwords why wont this delete ive even shut down my computer and brought it back up but that doesnt even work. whats rong with firefox y isnt it working right? i cannot find anything in the help ive searched and searched and searched but it wont tell me anything

Chosen solution

  • Click the (empty) input field on the web page to open the drop down list
  • Highlight an entry in the drop down list
  • Press the Delete key (on Mac: Shift+Delete) to remove it.
  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

Read this answer in context 👍 0

All Replies (3)

more options

Have you tried to clear your cache ? Click the Firefox button in the top left corner then click Preferences and Preferences again. In the Firefox Preferences window go to Advanced then click the Network Tab , where it says Offline Storage Click Clear Now. Hope this helps.

more options

Chosen Solution

  • Click the (empty) input field on the web page to open the drop down list
  • Highlight an entry in the drop down list
  • Press the Delete key (on Mac: Shift+Delete) to remove it.
  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

more options

thank you very much it worked i never knew u could do that. but now i know. thanks again i appreciate it alot