This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

Firefox doesn't even open - just a flash and then the crash notice. at wits end here

Firefox doesn't even open - just a flash and then the crash notice. at wits end here

All Replies (1)

more options

How long has this been happening? Have you made any changes since it started?

Have you tried running a virus scan (best to run in safe mode)? First select to update your anti-virus software, then close and reopen in safe mode. Then run it in safe mode.

Edit:

I just noticed a post below by 'butters9' that was answered. Does the solution apply to your situation?

See link to the post below: https://support.mozilla.com/en-US/questions/893076

Modified by iamanonymous