Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by knorretje

chugchu
chugchu
more options

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup.

System OS: Windows 7, with Service Pack 3

Uninstalled Flash Uninstalled Firefox, re-installed.

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup. System OS: Windows 7, with Service Pack 3 Uninstalled Flash Uninstalled Firefox, re-installed.

All Replies (1)

knorretje
knorretje
more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-6c247fe2-df1b-4c7b-92d8-0602b2111110
Firefox 8.0 Crash Report [@ kernelbase.dll@0x31f66 ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.