This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unknown error when syncing large amount of bookmarks

  • 1 reply
  • 6 have this problem
  • 3 views
  • Last reply by Ibai

Janjan
Janjan
more options

I have several thousands of bookmarks but wasn't able to sync them. I always receive the error message: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

In order to solve the problem several times I reset the remote data but always receive the same error appears after retrying.

Also I exported the bookmarks and re-imported them (which replaced the existing bookmarks). Still the same problem.

Any ideas how to solve the problem?

I have several thousands of bookmarks but wasn't able to sync them. I always receive the error message: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." In order to solve the problem several times I reset the remote data but always receive the same error appears after retrying. Also I exported the bookmarks and re-imported them (which replaced the existing bookmarks). Still the same problem. Any ideas how to solve the problem?

Chosen solution

Hi Janjan,

It may be a bug that corrupts your data. Please, fill a bug following this instructions: https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

In general bookmarks are not the largest part of the Synched data (History takes a larger piece of the storage).

Read this answer in context 👍 2

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Chosen Solution

Hi Janjan,

It may be a bug that corrupts your data. Please, fill a bug following this instructions: https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

In general bookmarks are not the largest part of the Synched data (History takes a larger piece of the storage).