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I cannot open Firefox at all... receive "Profile Missing" -- what next?

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  • Last reply by cor-el

DragonBetty
DragonBetty
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MAC desktop being used. When I click on my Firefox app it looks and looks then brings up a window: Profile Missing. Obviously, I cannot do much without opening Firefox. What do I do next?

MAC desktop being used. When I click on my Firefox app it looks and looks then brings up a window: Profile Missing. Obviously, I cannot do much without opening Firefox. What do I do next?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: