We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox not open my Fedex account page now?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

mrland
mrland
more options

For years I have been able to access my Fedex account with Firefox. All of a sudden it will not open. I can get into Fedex with Internet Explorer, but not Firefox. What can I do to solve this problem?

For years I have been able to access my Fedex account with Firefox. All of a sudden it will not open. I can get into Fedex with Internet Explorer, but not Firefox. What can I do to solve this problem?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"