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Why can I access website at work with no problem but on my home pc the display is wrong unless i am in safemode

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

wirelan
wirelan
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I just loaded firefox(9.01) on home pc with default setting and the webpage graphics is screwy. I tried the website with all default settings at the time of initial install and webpage didnt display right - I since added some extensions and themes with no change. the only time it works is when I am in safemode - I have the same extensions and add-ons installed on firefox at work with the only difference is that I am running win7(64bit) at home and win xp at work.

I just loaded firefox(9.01) on home pc with default setting and the webpage graphics is screwy. I tried the website with all default settings at the time of initial install and webpage didnt display right - I since added some extensions and themes with no change. the only time it works is when I am in safemode - I have the same extensions and add-ons installed on firefox at work with the only difference is that I am running win7(64bit) at home and win xp at work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")