This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Touch scrolling results in selecting text

  • 2 replies
  • 3 have this problem
  • 12 views
  • Last reply by MrDoom

MrDoom
MrDoom
more options

I first noticed this problem with FF7 after updating, certain websites (notably Gmail) will not scroll when using the touchscreen interface. I am using a Fujitsu T4410 Tablet PC with a Wacom 2-point multitouch display on Windows 7 64 bit.

Pages that are affected will work fine on first page load. Transferring to any other tabs/windows by any means on return will result in a sliding action on the touchscreen selecting text rather than scrolling. This behavior is repeatable in Safe Mode with all add-ons disabled.

I first noticed this problem with FF7 after updating, certain websites (notably Gmail) will not scroll when using the touchscreen interface. I am using a Fujitsu T4410 Tablet PC with a Wacom 2-point multitouch display on Windows 7 64 bit. Pages that are affected will work fine on first page load. Transferring to any other tabs/windows by any means on return will result in a sliding action on the touchscreen selecting text rather than scrolling. This behavior is repeatable in Safe Mode with all add-ons disabled.

Modified by MrDoom

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

MrDoom
MrDoom Question owner
more options

There is no difference in Safe Mode. Scrolling is as expected until changing to a different tab. Until a refresh of the page, scrolling on the touchscreen continues to select text. Edited primary post to reflect this.

Modified by MrDoom