This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ever since Firefox updated, I cannot view slideshows on websites. If I click the "Next" button to see the next slide in an article, nothing happens. Why is this? How can it be fixed? I've cleaered cache, done everything.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

When I try to view any article with a slideshow, the next button on the slideshow doesn't work. It doesn't matter which website, it doesn't happen in other browsers (ie Chrome), and it didn't happen prior to the recent Firefox update. I've cleared cache, checked all of the settings, and nothing's fixing this. How do I fix it?

When I try to view any article with a slideshow, the next button on the slideshow doesn't work. It doesn't matter which website, it doesn't happen in other browsers (ie Chrome), and it didn't happen prior to the recent Firefox update. I've cleared cache, checked all of the settings, and nothing's fixing this. How do I fix it?

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).