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Firefox shut down and now it will not open - just the 'embarrasing' msg appears and the little color wheel just spins. I've unchecked the tabs and even trashed Firefox and re-downloaded but still the same thing. Have tried now about 10x

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cherylpay
cherylpay
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FF will not open - have trashed and reinstalled but to no avail. Firefox shut down and now it will not open - just the 'embarrasing' msg appears and the little color wheel just spins. I've unchecked the tabs and even trashed Firefox and re-downloaded but still the same thing. Have tried now about 10x - so I can't use Firefox until I can get it to open. Thanks.

FF will not open - have trashed and reinstalled but to no avail. Firefox shut down and now it will not open - just the 'embarrasing' msg appears and the little color wheel just spins. I've unchecked the tabs and even trashed Firefox and re-downloaded but still the same thing. Have tried now about 10x - so I can't use Firefox until I can get it to open. Thanks.

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John99
John99
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The message box will have an option [start new session] try clicking that.

If that fails you may need to delete sessionstore.js and its coppies and backups to get the sytem working again, but lets try the obvious solution first.