This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a web cam for my small business so I can see it. The web cam works in IE but not in Firefox - Why?

mikecrespy
mikecrespy
more options

Very simple. I have several cameras at my business and they are all hooked up to a DVR system with an IP address. However, the site comes up blank in Firefox but works fine in IE. Please help!!

Very simple. I have several cameras at my business and they are all hooked up to a DVR system with an IP address. However, the site comes up blank in Firefox but works fine in IE. Please help!!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

I just tried that page in IE and it wanted to install an ActiveX control on my PC.

Sorry, that cam software isn't compatible with Firefox as it uses an ActiveX control. ActiveX is something used only by IE and its' clones. Almost every other browser made uses the NPAPI plugin system instead of ActiveX.

My advice is to contact the manufacturer or distributor of that hardware and ask about the availability of a plugin for Firefox. If they say they don't have one, tell that they better come up with one - fast - as IE is used by less than 50% of internet users these days.