This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Maps loads, but freezes when typing in search window

  • 4 replies
  • 7 have this problem
  • 10 views
  • Last reply by paolo206242

more options

I've got trouble with Google Maps via Firefox 10.0.1 on Mac OS 10.7.3. The main screen of Google Maps loads - but when I type something in the search window - it freezes and displays a message (in Polish, so I'll translate): "Still loading? too slow ? Look for solutions <link> or choose basic html mode"

Safari and Chrome work fine with Google Maps on the same computer.

I've got trouble with Google Maps via Firefox 10.0.1 on Mac OS 10.7.3. The main screen of Google Maps loads - but when I type something in the search window - it freezes and displays a message (in Polish, so I'll translate): "Still loading? too slow ? Look for solutions <link> or choose basic html mode" Safari and Chrome work fine with Google Maps on the same computer.

Chosen solution

This (new profile) worked - thank you, mate !

Read this answer in context 👍 0

All Replies (4)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration or the JavaScript JIT compiler is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

It didn't help. I started in safe mode with everything switched off and Google Maps still freezes ...

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

Chosen Solution

This (new profile) worked - thank you, mate !