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Is latest (10.1) Firefox compatable with Norton 360 safe web/identity safe toolbar

  • 4 replies
  • 44 have this problem
  • 1 view
  • Last reply by Richardhk

jshewm007
jshewm007
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It is REALLY annoying when the first notice of the availability of this latest version says Norton 360 toolbar (Safe Web and Identity Safe) are not yet supported by Norton, and then the later notices of the availability of this update is TOTALLY silent on this issue.

The last time I upgraded, after Norton was "supposedly" supported on the Toolbar, I wound up having to run Norton LiveUpdate 13 times before the toolbar installed.

Anyone know about Norton and this latest release.

I am QUITE sure that more than a few Firefox users use Norton 360, and Moxilla needs to do a better job of at least INFORMING US if an offered upgrade is or is not compatible.

Thanks!!!!!!

It is REALLY annoying when the first notice of the availability of this latest version says Norton 360 toolbar (Safe Web and Identity Safe) are not yet supported by Norton, and then the later notices of the availability of this update is TOTALLY silent on this issue. The last time I upgraded, after Norton was "supposedly" supported on the Toolbar, I wound up having to run Norton LiveUpdate 13 times before the toolbar installed. Anyone know about Norton and this latest release. I am QUITE sure that more than a few Firefox users use Norton 360, and Moxilla needs to do a better job of at least INFORMING US if an offered upgrade is or is not compatible. Thanks!!!!!!

Chosen solution

yes, See:

Firefox 10 is here

Read this answer in context 👍 2

All Replies (4)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Chosen Solution

yes, See:

Firefox 10 is here

wtd3
wtd3
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Above link did not work for me to fix missing toolbar. Contacted Norton Support via Chat and they logged into my system and tried to fix the issue over a 4 hour period!!! Even a higher level tech was unable to fix it and he, as I was watching him, seemed to really know what he was doing but it never showed in FF 10.0.2 on my Windows 7 64-bit PC. My 32-bit PC running FF 10.0.2 works fine in showing the toolbar. Norton tech support feels it has something to do with the 64-bit version causing the toolbar not to show. Are there any 64-bit Windows 7 Pro PC owners that are still having this issue? AND are there any 64-bit Windows 7 Pro PC owners running FF 10.0.2 that HAVE the toolbar?

Modified by wtd3

jshewm007
jshewm007 Question owner
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Thanks, Swarna. It worked for me on XP 32 bit version, but apparently from other postings, it won't work on XP 64

Richardhk
Richardhk
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Norton toolbar works on firefox 10.0.2 on my XP laptop, but not on firefox 10.o.2 with windows 7 on my desktop ?

Modified by Richardhk