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Adobe Flash Plug In Error after I was prompted to Update Firefox

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  • 5 have this problem
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  • Last reply by imad1208

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I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

Chosen solution

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

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Chosen Solution

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

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Yes I did try that. One thing whats the description for the Flash plug in because I cant find it anywhere to even enable or disable it which at this time is disabled because when I click on the link to "check if your plugins are up to date" in the Add-On Manager it prompts me that "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version." I clicked on the link and attempted to install. I closed out of Firefox and then opened it after the install was complete and still no Flash. Thanks

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The Adobe Shockwave Flash was causing the crash because the plug-in needed to be updated. After enabling and disabling and then enabling back things look to be solid.

Matt G thanks for the assist!

Modified by imad1208