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the update never works i always have to install the new version

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by mohad2

mohad2
mohad2
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the update will start and when finish error massage appear to say update were not successful and click ok to download the new version

the update will start and when finish error massage appear to say update were not successful and click ok to download the new version

All Replies (2)

Matt_G
Matt_G
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Hi mohad2,

Have you looked at the How to fix the Update Failed error message when updating Firefox Knowledge Base article? There is some good troubleshooting info in there that might get to the root of your issue.

Hopefully this helps!

mohad2
mohad2 Question owner
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thanks for fast service i did not look there -my bad- i will try it the next update and tell and reply