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can not open View Entire Inbox from Inbox Preview

carlsteindorf10
carlsteindorf10
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I use comcast for e mail. I get to Inbox Preview, but it will not go to View Entire Inbox. Will work on IE.

I use comcast for e mail. I get to Inbox Preview, but it will not go to View Entire Inbox. Will work on IE.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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That worked fine in Firefox after Comcast instituted that Xfinity interface last spring, then they fixed something else and broke that for some Firefox users. Connect Lite still works fine.

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Or, click on the first new email on the preview page, and when you're done with it click on the Inbox link in the Nav Menu in the left column to get your complete Inbox.