This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Playing Videos always crash/freeze my computer. Running the latest Firefox 10.2 and also the latest Adobe flash.

  • 1 reply
  • 15 have this problem
  • 6 views
  • Last reply by Matt_G

DLMMPM
DLMMPM
more options

Everytime I go to play a video (you tube, hulu, MLB, etc...the video tries to start, then freezes computer. Sometimes I will get a Adobe Flash has crashed...sometimes I just freeze

Everytime I go to play a video (you tube, hulu, MLB, etc...the video tries to start, then freezes computer. Sometimes I will get a Adobe Flash has crashed...sometimes I just freeze

All Replies (1)

Matt_G
Matt_G
more options

Hi DLMMPM,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!