This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

CCS3 3D rendering not working correctly

  • 4 replies
  • 3 have this problem
  • 3 views
  • Last reply by mrqueeg

more options

I create online virtual tours. These tours use HTML5 CCS3 to display the cube faced images as a spherical panorama. All my tours work correctly in FF10 on mac and PC, but testing in FF11 on PC has shown a problem.

Here is an example link

http://oberoi.photowebasia.com/mena-house/index.html

The cube faces appear to be displayed as a "cube" rather than a spherical transformation. The images are also a mirror image or the original, rotate the wrong way, and the field of view restrictions up and down are reversed.

I have been able to replicate this problem on several PCs in XP and Win7 in FF11. All appears OK in FF10, and in FF11 Mac.

I create online virtual tours. These tours use HTML5 CCS3 to display the cube faced images as a spherical panorama. All my tours work correctly in FF10 on mac and PC, but testing in FF11 on PC has shown a problem. Here is an example link http://oberoi.photowebasia.com/mena-house/index.html The cube faces appear to be displayed as a "cube" rather than a spherical transformation. The images are also a mirror image or the original, rotate the wrong way, and the field of view restrictions up and down are reversed. I have been able to replicate this problem on several PCs in XP and Win7 in FF11. All appears OK in FF10, and in FF11 Mac.

All Replies (4)

more options

Looks okay now (Fx11/Win7-64). Did you fix it overnight?

Note that I turn off hardware accelerated graphics, in case that is a factor (Options > Advanced > General > __ "Use hardware acceleration when available).

Edit: I don't have Fx10 for comparison, so I may not be understanding the problem.

Modified by jscher2000 - Support Volunteer

more options

Thanks very much for looking. Nothing has changed on the site. BUT - this morning I was a forum post about possible issues with some nVidia drivers, so I updated my graphics driver and the tour now appears on my PC. My virtual machines still show a problem, and some of my clients are still complaining. I have several other PCs with various graphics cards that I will be trying today.

So, hopefully this is a simple graphics card update issue!

more options

You can also try to disable hardware acceleration.

more options

I did try turning on and off hardware acceleration with no change. The change in graphics driver seems to have solved the problem on my local machine. I'm awaiting to see it this solves my clients problems also.