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Firefox crashes

  • 1 reply
  • 13 have this problem
  • 2 views
  • Last reply by John99

Spyder87
Spyder87
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Firefox crashes intermittently. Receive crash report box...able to restart and restore tabs....will work awhile then crash again. Happens 2 to 4 times a day....started after updating Firefox to version 11.

Firefox crashes intermittently. Receive crash report box...able to restart and restore tabs....will work awhile then crash again. Happens 2 to 4 times a day....started after updating Firefox to version 11.

All Replies (1)

John99
John99
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Anyone having problems with crashes may I suggest you read firefox crashes then ask your own question by following the guidance in the above linked article.

Spyder87

It seems the crash could be related to a specific video graphics device or driver, and only certain versions of Firefox. A workaround that is worth trying is to use Firefox Beta or even Aurora as there is a possibility they are not affected.

Your Reports for CrashID

http://www.mozilla.org/en-US/firefox/channel/#beta/beta-desktop If you do choose to try Firefox Beta

  • there is no need to separately uninstall the current version of Firefox
  • do NOT use any option from Firefox or Windows that mentions removing personal information, because that will destroy your passwords, bookmarks and other settings.