This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't know what I hit while in firefox, however, the look of my aol emails changed & when I go to FB, I can no longer see pictures that I have loaded. HELP!

more options

I was trying to clean out my cache & cookies ... and, may have deleted everything. Is there a way to get it back? There are now bar columns on my aol incoming mail ... and, the entire look of my homepage of aol has changed. ALSO ... now on my FB page, everything is in a black box ... and, I have no access to my own photo albums. WHAT DID I DO? AND, how can I fix it?

I was trying to clean out my cache & cookies ... and, may have deleted everything. Is there a way to get it back? There are now bar columns on my aol incoming mail ... and, the entire look of my homepage of aol has changed. ALSO ... now on my FB page, everything is in a black box ... and, I have no access to my own photo albums. WHAT DID I DO? AND, how can I fix it?

Modified by Paulallah108

Chosen solution

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Read this answer in context 👍 1

All Replies (3)

more options

Deleting the cache and cookies is not normally a major problem, things will rebuild as you use the computer.

Ensure that you have javascript enabled

A couple of screenshots may help

You may have changed some preferce also read the articles:

more options

Chosen Solution

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
more options

THANK YOU! SOLVED!!!!