Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox proces don't close on exit, and i must close it manual.

  • 3 replies
  • 6 have this problem
  • 3 views
  • Last reply by tomcionek15

more options

Hello everyone, I from Poland., and i have this problem : If I close firefox, proces : firefox.exe don't close and i must close it manual. There is everytime when i close firefox normal.

Sorry for my bad english, i'm 14 years old.

Hello everyone, I from Poland., and i have this problem : If I close firefox, proces : firefox.exe don't close and i must close it manual. There is everytime when i close firefox normal. Sorry for my bad english, i'm 14 years old.

All Replies (3)

more options

This is usually caused by wither an extension, or anti-virus. What do you use for anti-virus on your machine (I've heard reports of webroot causing something like this).

You can try updating to Firefox 12, and if it still happens after that, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker.

and BTW, your English is great ;)

Modified by user633449

more options

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See also:

more options

Sorry, don't work :[