This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My website won't load properly in FF but will in IE - tried solutions - didn't work

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by sugerray50

sugerray50
sugerray50
more options

I have 2 websites (1 cloned from the other) that both worked well in FF - until about a month ago. www.drydiapersplus.ca (landing page now loading properly in FF - but loads properly in IE) and www.drydiapersplus.com (loads properly)

When I try & open the .ca site - the left panel, top panel and right panel open up correctly - and the top text...but none of the images load up in the bottom 1/2 of the screen in the middle.

I've tried clearing cache, I've tried CNTRL F5 (hard refresh) - and none of it works.

This is the .ca site that DOES NOT load correctly in FF (but does in IE)

<a href="http://s43.photobucket.com/albums/e361/sugerray50/?action=view&current=casite.png" target="_blank">.ca site, .ca site not loading correctly in FF</a>


This is the US site that does load correctly in FF <a href="http://s43.photobucket.com/albums/e361/sugerray50/?action=view&current=USsite.png" target="_blank">.com site, .com site DOES load correctly</a>

edited by a moderator to fix the first two hyperlinks - Ed

I have 2 websites (1 cloned from the other) that both worked well in FF - until about a month ago. www.drydiapersplus.ca (landing page now loading properly in FF - but loads properly in IE) and www.drydiapersplus.com (loads properly) When I try & open the .ca site - the left panel, top panel and right panel open up correctly - and the top text...but none of the images load up in the bottom 1/2 of the screen in the middle. I've tried clearing cache, I've tried CNTRL F5 (hard refresh) - and none of it works. '''This is the .ca site that DOES NOT load correctly in FF (but does in IE)''' <a href="http://s43.photobucket.com/albums/e361/sugerray50/?action=view&amp;current=casite.png" target="_blank"><img src="http://i43.photobucket.com/albums/e361/sugerray50/casite.png" border="0" alt=".ca site, .ca site not loading correctly in FF"></a> This is the US site that does load correctly in FF <a href="http://s43.photobucket.com/albums/e361/sugerray50/?action=view&amp;current=USsite.png" target="_blank"><img src="http://i43.photobucket.com/albums/e361/sugerray50/USsite.png" border="0" alt=".com site, .com site DOES load correctly"></a> ''edited by a moderator to fix the first two hyperlinks - Ed''

Modified by the-edmeister

Chosen solution

Currently, the .ca page looks fine, probably because you have a static image there rather than a Flash animation.

On the .ca, were you using the full path in the EMBED tag? On the .com site, that path uses the secure HTTPS protocol. You might be running into a problem with mixing secure content from one domain into the other domain. Try either getting them on the same domain or using the same protocol used in the page.

Read this answer in context 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Currently, the .ca page looks fine, probably because you have a static image there rather than a Flash animation.

On the .ca, were you using the full path in the EMBED tag? On the .com site, that path uses the secure HTTPS protocol. You might be running into a problem with mixing secure content from one domain into the other domain. Try either getting them on the same domain or using the same protocol used in the page.

sugerray50
sugerray50 Question owner
more options

Turns out, after much going back and forth (and having them read your response) - that there was an issue with the security certificate and how the images were all 'secure' images..... so - the host reinstalled the security certificate - or whatever it was they did (I'd complained about this a month ago to my web developer - and was told it was my computer - but when a customer started having the same issues - they looked into it more - and found out it was a security certificate issue).

Thank you for your help - because it was your information that got my web developer to get on the host and get it fixed. :-)

Modified by sugerray50