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Windows 7 Remember Password does not work

  • 6 replies
  • 5 have this problem
  • 10 views
  • Last reply by philipp

briangilpatrick
briangilpatrick
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I have a new Windows 7 laptop running Firefox 12.0. It does not remember passwords. The "Remember Password prompt comes up and I try to click it, but nothing happens. The prompt just stays there.

Checked Options/Security and the "Remember passwords for sites" is checked. there is nothing in the Exception list.

I can save these site passwords on my desktop running Windows Vista.

Any help or is it time to get a third party password manager?

Thanks, Brian

I have a new Windows 7 laptop running Firefox 12.0. It does not remember passwords. The "Remember Password prompt comes up and I try to click it, but nothing happens. The prompt just stays there. Checked Options/Security and the "Remember passwords for sites" is checked. there is nothing in the Exception list. I can save these site passwords on my desktop running Windows Vista. Any help or is it time to get a third party password manager? Thanks, Brian

Chosen solution

ok, then could you please try creating a new profile (that will basically reset all the preferences in firefox to default) and see if the problem is persisting afterwards...

Read this answer in context 👍 1

All Replies (6)

philipp
philipp
  • Moderator
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did your new notebook arrive with preloaded security software / fingerprint scanner software that might interfere with firefox saving passwords?

also have a look at http://kb.mozillazine.org/Preferences_not_saved

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

briangilpatrick
briangilpatrick Question owner
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Thanks for the fast response. I am not aware of any security software nor is there a fingerprint reader.

I turned off the hardware acceleration and restarted Firefox.

Still have the same problem.

philipp
philipp
  • Moderator
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Chosen Solution

ok, then could you please try creating a new profile (that will basically reset all the preferences in firefox to default) and see if the problem is persisting afterwards...

briangilpatrick
briangilpatrick Question owner
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You my friend, are a Firefox god! Thanks that fixed my problem!!!!! Brian

philipp
philipp
  • Moderator
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glad you could solve it, have a nice weekend!