This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox mobile won't shut down after exit

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by Jassper

Jassper
Jassper
more options

Android RAZR v2.3.6

After exiting Firefox, the app stays running in the background and eats my battery. Killed it yesterday in just 4 hours. My phone runs hot while firefox is running and after exiting Firefox.

Doing a complete power off and back on doesn't work, Firefox starts back up and it is in my running apps again. It won't accept a force shut down either.

Yesterday I couldn't get Firefox to shut down until I plugged the phone back into the charger. Then it finally went away on the running apps list.

Android RAZR v2.3.6 After exiting Firefox, the app stays running in the background and eats my battery. Killed it yesterday in just 4 hours. My phone runs hot while firefox is running and after exiting Firefox. Doing a complete power off and back on doesn't work, Firefox starts back up and it is in my running apps again. It won't accept a force shut down either. Yesterday I couldn't get Firefox to shut down until I plugged the phone back into the charger. Then it finally went away on the running apps list.

All Replies (2)

gcpascutto
gcpascutto
more options

Not exiting when it goes to the background is normal and expected behavior for an Android application, but using all your CPU and ending up eating your battery sounds like a potential bug.

We released a significantly updated version of Firefox for Android today, so the first thing to try is probably updating to that. If the problem persist, please report a bug in Bugzilla. We'll really need to know at least the version you're using, though.

Jassper
Jassper Question owner
more options

Thanks for the reply

Right now it is Version 10.0.5 it is set to auto-update. I'll check it out and report back.

Thanks