This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After restarting computer, I have to setup Mozilla Firefox again.

  • 3 replies
  • 3 have this problem
  • 8 views
  • Last reply by jfbyrnes

more options

Whenever I reboot or restart computer, Mozilla Firefox will not connect to the internet. I have to setup Mozilla Firefox again. I have no problems until I shut down my computer. This happens quite frequently when Windows automatically downloads updates at night & then shuts down my computer.

Whenever I reboot or restart computer, Mozilla Firefox will not connect to the internet. I have to setup Mozilla Firefox again. I have no problems until I shut down my computer. This happens quite frequently when Windows automatically downloads updates at night & then shuts down my computer.

All Replies (3)

more options

Hi,

After setting up the connection settings, Exit Firefox via the button or File (Alt + F) and start it again. Hopefully the settings will be remembered. If the problem persists please see this.

more options

Which security software (firewall, anti-virus) do you have?

more options

I have AVG.