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Norton Toolbar 2011 Is not working with firefox 13.1

  • 4 replies
  • 4 have this problem
  • 15 views
  • Last reply by ellj69

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Hey, I installed Norton Internet Security 2012 on my one computer and the norton toolbar will not work any more I have all my logins in there and don't have backups of them. It says they are incompatible with Firefox 13.1. I also Installed a firefox update to 13.1 on my other computer that is running Norton Internet Security 2011 and now that toolbar is not compatible also. So if you could please help me thanks!

Hey, I installed Norton Internet Security 2012 on my one computer and the norton toolbar will not work any more I have all my logins in there and don't have backups of them. It says they are incompatible with Firefox 13.1. I also Installed a firefox update to 13.1 on my other computer that is running Norton Internet Security 2011 and now that toolbar is not compatible also. So if you could please help me thanks!

Chosen solution

Just needed to Run Live Update again in Norton and it fixed it! Thanks anyways!

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Hi,

Please see this.

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When I check for updates It says there is no updates and there is no enable button on there

Modified by ellj69

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You would have to Enable it in Firefox Tools (Alt + T) > Add-ons > Extensions. If the add-on hasn't been installed you would have to enable it in NIS first. The Norton support would be helpful.

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Chosen Solution

Just needed to Run Live Update again in Norton and it fixed it! Thanks anyways!