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Can't log in to Youtube and Google Account

  • 4 replies
  • 8 have this problem
  • 1 view
  • Last reply by cor-el

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Every time i try to log into my Google or Youtube account the screen pops up with ?this.�?�}�?Ǚ���+Z�z��H??�$E�ڲ<��?A��?��]$��즻�3?K?8��m.���p�?,68$��8��8�??� ��_ �8�_�`��=�a��������?G�@N��h�U�}���W���'��x��/i?j]8s?�h?�ǃ �+?�h�� %?{�R�h�?�?��?jl�?��[�����_�?Ϝ��#�j�ь?*>�������6t���f�?um҆�?�v�w?~7�w����9?C#�?`�?OF]sx?��Y�|2�(�q�?�F�;�?�?�?��tH �$�o�؎x�?tb???�:�)�?΀��?��Lj?0>�?�c��|ӱ�|?F� �Qb���"G=mh9�~�'�?�?9��Ӷ���ƣ@�I,�u@�&?���5<�#F:��7��i��F�Lw,?F�H��ŏ�i�Ƅ�� �m�??.'��Y�??��?�7t�@�k?Tw\�?lǦ!D��???4����ͨ��9�.k��?TS?�?y���?�N��?Ljx��?���X�Ӱ�P��?u&V�?����?��\��?��?�.δ�4L;��6%�< ?m7��2�,3��H�FT�,���*��Xd�Ao�S�� oF�H�?��]�?��y|��?����a(f�grA���Xs�u?���z��Դ?���O�"$�y��LhF�ɥ?A� ��b��4N�9�?�dJ��

Every time i try to log into my Google or Youtube account the screen pops up with this.��}�Ǚ���+Z�z��H�$E�ڲ<��A����]$��즻�3K8��m.���p�,68$��8��8�� ��_ �8�_�`��=�a��������G�@N��h�U�}���W���'��x��/ij]8s�h�ǃ �+�h�� %{�R�h����?jl���[�����_�Ϝ��#�j�ь*>�������6t���f�um҆��v�w~7�w����9C#�`�OF]sx��Y�|2�(�q��F�;�����tH �$�o�؎x�tb�:�)�΀����Lj0>��c��|ӱ�|F� �Qb���"G=mh9�~�'��9��Ӷ���ƣ@�I,�u@�&���5<�#F:��7��i��F�Lw,F�H��ŏ�i�Ƅ�� �m�.'��Y����7t�@�kTw\�lǦ!D��4����ͨ��9�.k��TS� y����N��Ljx�����X�Ӱ�P��u&V�������\�����.δ�4L;��6%�< m7��2�,3��H�FT�,���*��Xd�Ao�S�� oF�H���]���y|������a(f�grA���Xs�u���z��Դ���O�"$�y��LhF�ɥA� ��b��4N�9��dJ��

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thanks. That was very helpful.

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A reset is not necessary to fix this issue as it is likely caused by one pref (network.http.accept-encoding) that needs to be reset to its default value on the about:config page.