This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't upload Firefox, pop-up says I'm FORBIDDEN

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

7pinedesign
7pinedesign
more options

Can't even get into Firefox...tried many times, get a pop-up saying I am FORBIDDEN to do so...is this an Internet Explorer issue? How do I get Firefox?

Can't even get into Firefox...tried many times, get a pop-up saying I am FORBIDDEN to do so...is this an Internet Explorer issue? How do I get Firefox?

All Replies (2)

smo
smo
more options

if I understand you correctly, you can not download (I guess "upload" is a typo) Firefox installation from within your current browser, which seems to be Internet explorer? Where do you try to dowload Firefox from? follow the steps in firefox on windows and let me/us know how far you get.

regards

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

See also:

If you have problems with downloading the latest Firefox version then try this web page.

You can find the latest Firefox release in all languages and for all Operating Systems here:

You may also need to run the Firefox installer as Administrator or temporarily disable your anti-virus software if you still have problems.