This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

what is this : "Firefox has stopped working Window is chcking for a solution to the program"

  • 1 reply
  • 7 have this problem
  • 1 view
  • Last reply by John99

scottaleger
scottaleger
more options

I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error

"Firefox has stopped working Window is checking for a solution to the program"

and then it show

""Firefox has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."

| Close Program |"


How i solved out it

I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error "Firefox has stopped working Window is checking for a solution to the program" and then it show ""Firefox has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available." --------------------- | Close Program |" --------------------- How i solved out it

All Replies (1)

John99
John99
more options

Your Firefox 3.6 is apparently crashing or hanging.

Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html

Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at