I can't customize my screen ff 14.0.1
when I select the customize option from the dropdown the toolbars all disappear and the customize menu appears like a ghost
All Replies (4)
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
- http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
Thanks for the advice. The drop down at help is greyed out and I can't select any options. The .plst file doesn't exist
The plist file might be in a hidden location (~/Library).
Open Finder and use one of these:
- Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
- Open the "Go" menu and hold down the Option key to make the Library appear
- http://kb2.adobe.com/cps/909/cpsid_90947.html Access hidden user library files
You can also try to repair the disk permissions:
I still can't see a .plist for firefox. I don't believe I have a disk problem everything works fine except firefox. Is this version supposed to be stable with Mountain Lion 10.8?