This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I saved a folder With my FF settings & after reinstall of Windows 7, I can't figure out where to put the folder to restore FF

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

ChefSharon
ChefSharon
more options

I used this link to try and save My settings but it wasn't as shown, but I did manage to save a folder with my FF information after wiping my hard drive & reinstalling Windows 7. http://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Now I have the saved folder on my desktop, but I can't figure out what to do with it to restore my FF settings.

Unfortunately, I found out about FF Sync too late. Facepalm.

I used this link to try and save My settings but it wasn't as shown, but I did manage to save a folder with my FF information after wiping my hard drive & reinstalling Windows 7. http://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Now I have the saved folder on my desktop, but I can't figure out what to do with it to restore my FF settings. Unfortunately, I found out about FF Sync too late. Facepalm.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is much safer to backup your profile data locally instead of relying on Sync.
Sync isn't meant to be used that way and you can easily lose your data by replacing saved data with the current data.

It is best to only restore the data (bookmarks, cookies, names/passwords etc.) that you really need if you didn't save the profile name (xxxxxxxx.default) or restore to a different location (e.g. Windows account). Otherwise restoring profiles.ini and the profile folder should make Firefox find that profile.

See: