Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I go to a web site, ie weather.com, it comes on my screen then moments later charter security suite notice says that this web site is not good. the invading w

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Mike Won

more options

the invading web site is http://as.casalemedia.com I use the arrow back get my weather.com and then moments later the same thing. I have cleaned my cookies, restarted my computer, scan my computer, then followed up with doing a virus scan. Scans say everything is good, not viruses. I had a live chat with Charter and they recommended I contact firefox.

the invading web site is http://as.casalemedia.com I use the arrow back get my weather.com and then moments later the same thing. I have cleaned my cookies, restarted my computer, scan my computer, then followed up with doing a virus scan. Scans say everything is good, not viruses. I had a live chat with Charter and they recommended I contact firefox.

All Replies (1)

more options

We might try introducing Firefox 15 or at least attempting to delete casalemedia cookies individually through Firefox 'Tools' > 'Options' > 'Privacy' ~ [select 'remove individual cookies' from list of all cookies...Be sure to assure the Plugins are 'Up to Date'!