This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

connection was reset...and when i click on the error msg just beside the website link... it says... "connection to the website was not encrypted" i had to reloa

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by ideato

salehi5561
salehi5561
more options

I have this massage when I open every web site "This website does not supply identity information. Your connection to this website is not encrypted". please help me.

I have this massage when I open every web site "This website does not supply identity information. Your connection to this website is not encrypted". please help me.

All Replies (1)

ideato
ideato
more options

Hi salehi5561

Try from Firefox button > History menu > select Clear Recent History.... > In the Time Range to clear: drop-down select Everything > Click the arrow next to Details > Select both Cookies and Cache > Click Clear Now.


thank you