This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Battlelog (for battlefield 3) does not work with Firefox 15.0.1. It works fine with the older Firefox 14.0.1

  • 1 reply
  • 14 have this problem
  • 7 views
  • Last reply by John99

attica2
attica2
more options

The flash features on the Battlefield 3 site - battlelog.battlefield.com do not work when Firefox updates itself to 15.0.1 It does not load the pages correctly or does it let you select/ click on anything in the flash parts. When I uninstalled 15.0.1 and reinstalled Firefox 14.0.1 I unchecked the option to let firefox re-upgrade itself and battlelog works fine.

The flash features on the Battlefield 3 site - battlelog.battlefield.com do not work when Firefox updates itself to 15.0.1 It does not load the pages correctly or does it let you select/ click on anything in the flash parts. When I uninstalled 15.0.1 and reinstalled Firefox 14.0.1 I unchecked the option to let firefox re-upgrade itself and battlelog works fine.

All Replies (1)

John99
John99
more options

I do not wish you to break Firefox on Battelfield 3, but have you tried using the latest version of Flash Player. You should also remember that using outdated versions of Firefox increases security risks to your computer and personal data.

You may get an answer to this sort of question faster by asking on a forum related to that game site, (and if you do please post back with the solution preferably with a link).

Possibly you could consider using Firefox 15 and later as the day to day browser, and Firefox 14 only for the problem games.

  • The simplest way to do that may be to install Firefox portable (I assume that will run a Firefox 14 version)
  • A better way would be to install multiple versions of Firefox. That is often considered advanced, but I imagine most experienced computer users could do it easily (I can provide links to instructions). That has the advantage that the problem could be looked at a bit more closely, possibly even filing a bug if it appears to be a Firefox regression causing the problem.