Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks have disappeared on two machine unable to restore from backup folder in Firefox. How can I restore my bookmarks?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

All my bookmarks have disappeared on two machines. I tried used the restore function it did not work, and I tried to updated my Plugins and for some reason Firefox would not register the updates . How can I restore my bookmarks?

All my bookmarks have disappeared on two machines. I tried used the restore function it did not work, and I tried to updated my Plugins and for some reason Firefox would not register the updates . How can I restore my bookmarks?

Chosen solution

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Read this answer in context 👍 0

All Replies (2)

more options

Immediately backup the profiles on both machines. Keep the profile backup files and folders somewhere safe outside the Firefox program and profile paths. The Windows Desktop would be a suitable location.

Do you use Firefox sync ?

that is not itself a backup, but you may consider the synced second device to be a backup

Restored bookmarks overwrite the existing bookmarks. You may still have some left, but unfortunately you could have overwritten most or all of them with corrupt copies. If you backup the profile at least you have access to copies of whatever automatic backups were made. Note in future that it is good practice to periodically make backups.

Post back again once you have backed up the profiles, and read the linked articles.

more options

Chosen Solution

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.