We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot type in any textbox for a specific website

  • 10 replies
  • 6 have this problem
  • 230 views
  • Last reply by pedrod

pedrod
pedrod
more options

Hello,

I have a website and I cannot type anything in any textbox (e.g. search box) when using FireFox. I tried loading the site in Safe Mode with no effect, I still cannot type anything.

I have seen similar behavior, but it always seems to get fixed by disabling add-ons while in my case it doesn't.

I checked the site on Windows, Mac and Linux, on all it's the same behavior only when using FireFox. With all other browsers the site is fine and I can type in those text boxes.

Let me know if this has happened to anyone else, I'm trying to get this fixed as it's really annoying for the readers.

Thanks in advance!

Hello, I have a website and I cannot type anything in any textbox (e.g. search box) when using FireFox. I tried loading the site in Safe Mode with no effect, I still cannot type anything. I have seen similar behavior, but it always seems to get fixed by disabling add-ons while in my case it doesn't. I checked the site on Windows, Mac and Linux, on all it's the same behavior only when using FireFox. With all other browsers the site is fine and I can type in those text boxes. Let me know if this has happened to anyone else, I'm trying to get this fixed as it's really annoying for the readers. Thanks in advance!

Chosen solution

I see the same on that web page.
It looks that some JavaScript on that page isn't working properly and thus doesn't select the text area or input field if you click it.
I can reach the input fields by pressing the Tab key until I get a cursor, so you can use that as a workaround for now.
You can contact the website and inform them that their website isn't working properly in Firefox.

Read this answer in context 👍 0

All Replies (10)

finitarry
finitarry
more options

Providing a link to that site might help. It could be some problem with the code which could be detected by verifying it with http://validator.w3.org.

pedrod
pedrod Question owner
more options

Hello finitarry,

I have filled in the site in the question form and I thought it will be visible as I'm not looking for links or anything like that. Here it is: http://theunlockr.com. It runs on WordPress and I've been trying to find out what's wrong with no success.

If you have any hints they would be more than welcomed!

Thanks a lot for your reply!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

I see the same on that web page.
It looks that some JavaScript on that page isn't working properly and thus doesn't select the text area or input field if you click it.
I can reach the input fields by pressing the Tab key until I get a cursor, so you can use that as a workaround for now.
You can contact the website and inform them that their website isn't working properly in Firefox.

pedrod
pedrod Question owner
more options

Hi Cor-el,

I am actually working at the hosting company that hosts the site above and I'm trying to figure out what's going on as the owner reported that issue to me. I am aware that something is clearly not right, however I can't realize what it is.

Any help debugging this issue would really help me.

Thanks!

finitarry
finitarry
more options

See this page - it describes 20 errors.

pedrod
pedrod Question owner
more options

Thanks finitarry,

I have reduced the number of errors from 20 to 5. However the validator shows for some reason the errors for the mobile page as the first error is about this tag:

<meta name="apple-mobile-web-app-capable" content="no">

So this isn't actually helping me debug the text fields issue. Is there any other source to validate the desktop version except w3?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A good place to ask advice about web development is at the MozillaZine "Web Development/Standards Evangelism" forum.

The helpers at that forum are more knowledgeable about web development issues.
You need to register at the MozillaZine forum site in order to post at that forum.

pedrod
pedrod Question owner
more options

Thanks cor-el,

I started a new topic over there and I'll post here the solution if I find it.

Best, Pedro

aboadee
aboadee
more options

shows for some reason the errors for the mobile page as the first error is about this tag:

<meta name="apple-mobile-web-app-capable" content="no"> i think that the good answer http://www.androidgroup.net http://www.androidgroup.net

pedrod
pedrod Question owner
more options

I managed to fix the issue by removing one by one the scripts from the page and in the end the issue was coming form a faulty script. Thanks all for your help and suggestions.