This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Crashes when loading certain pages

Atomiclemon
Atomiclemon
more options

I'm running the latest version of Firefox, with windows 7. I've tried updating all of my plugins and drivers and reinstalling ff.

I'm running the latest version of Firefox, with windows 7. I've tried updating all of my plugins and drivers and reinstalling ff.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello Atomiclemon, the crash report that you've provided shows that the flash plugin is crashing - can you try downgrading to flash 10.3 as it is described in Adobe Flash plugin has crashed - Prevent it from happening again and see if this resolves the issue?

Atomiclemon
Atomiclemon Question owner
more options

Thanks!

I had actually tried that a couple days ago, but I must have installed the wrong version on accident because it didn't work. It seems fine now though.

--J