Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 17.0.1 Crashes with "Script is busy or has stopped to work" under Win 8 Pro 64bit - no problem under Win Vista Ultimate 64 bit.

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by gwaihir75

gwaihir75
gwaihir75
more options

Firefox hangs and takes a few minutes to run again :( until next hangout :(((( Reinstalling didn't help.

My plugins:

Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 11.0.0 11.0.0.379 Aktuální

VLC Web Plugin VLC media player Web Plugin 2.0.2 2.0.2.0 Aktuální

Shockwave Flash Shockwave Flash 11.5 r502 11.5.502.135 Aktuální

Java Deployment Toolkit 7.0.100.18 NPRuntime Script Plug-in Library for Java(TM) Deploy 1.7.0.10 Aktuální

Java(TM) Platform SE 7 U10 Next Generation Java Plug-in 10.10.2 for Mozilla browsers 1.7.0.10 Aktuální

Microsoft Office 2010 The plug-in allows you to open and edit files using Microsoft Office applications Neznámý modul

NVIDIA 3D VISION NVIDIA 3D Vision Streaming plugin for Mozilla browsers Neznámý modul Vyhledat

NVIDIA 3D Vision NVIDIA 3D Vision plugin for Mozilla browsers Neznámý modul Vyhledat

iTunes Application Detector iTunes Detector Plug-in Neznámý modul Vyhledat

Pando Web Plugin Pando Web Plugin Neznámý modul Vyhledat

Google Update Google Update

Any idea?

Thank you.

Firefox hangs and takes a few minutes to run again :( until next hangout :(((( Reinstalling didn't help. My plugins: Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 11.0.0 11.0.0.379 Aktuální VLC Web Plugin VLC media player Web Plugin 2.0.2 2.0.2.0 Aktuální Shockwave Flash Shockwave Flash 11.5 r502 11.5.502.135 Aktuální Java Deployment Toolkit 7.0.100.18 NPRuntime Script Plug-in Library for Java(TM) Deploy 1.7.0.10 Aktuální Java(TM) Platform SE 7 U10 Next Generation Java Plug-in 10.10.2 for Mozilla browsers 1.7.0.10 Aktuální Microsoft Office 2010 The plug-in allows you to open and edit files using Microsoft Office applications Neznámý modul NVIDIA 3D VISION NVIDIA 3D Vision Streaming plugin for Mozilla browsers Neznámý modul Vyhledat NVIDIA 3D Vision NVIDIA 3D Vision plugin for Mozilla browsers Neznámý modul Vyhledat iTunes Application Detector iTunes Detector Plug-in Neznámý modul Vyhledat Pando Web Plugin Pando Web Plugin Neznámý modul Vyhledat Google Update Google Update Any idea? Thank you.

Chosen solution

It looks like that hangout is caused by Shockwave plugin version 11.5.502.135. I'll wait a few hours and mark this as solved.

tyvm

Read this answer in context 👍 3

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
gwaihir75
gwaihir75 Question owner
more options

None of this has helped me :( I'm using default theme. I have disabled all plugins and still firefox hangs for several minutes when I try to access pages I can view in google chrome/opera e.g. www.idnes.cz .

I really like Firefox and until I had installed Win 8 I had no problem (I'm not counting several flash crashes as it is not purely Firefox problem).

gwaihir75
gwaihir75 Question owner
more options

Chosen Solution

It looks like that hangout is caused by Shockwave plugin version 11.5.502.135. I'll wait a few hours and mark this as solved.

tyvm