This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Retina Display Support not working with Flash Player run applets

  • 1 reply
  • 30 have this problem
  • 1 view
  • Last reply by Andrew

more options

When running flash player run websites (e.g. games or Youtube) the flash player applet fails to render for the Retina Display in the new Firefox 18 (although websites render for the retina display).

Flash player renders everything including flash applets for the retina display in other browsers (Safari, Chrome)

When running flash player run websites (e.g. games or Youtube) the flash player applet fails to render for the Retina Display in the new Firefox 18 (although websites render for the retina display). Flash player renders everything including flash applets for the retina display in other browsers (Safari, Chrome)

All Replies (1)

more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.