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comments section not loading on nypost website

  • 1 reply
  • 8 have this problem
  • 3 views
  • Last reply by cor-el

kaza95
kaza95
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Today the comments section on nypost.com would not load I now there were recent updated my computer automatically did but I do not know how to get this working again I have followed the troubleshooting info and deleted cookies and cash but this has not fixed it Please help

Today the comments section on nypost.com would not load I now there were recent updated my computer automatically did but I do not know how to get this working again I have followed the troubleshooting info and deleted cookies and cash but this has not fixed it Please help

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)