This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What to do when Firefox runs slowly and hangups. Running on two PCs -- Windows XP & Windows 8.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by SherreyM

SherreyM
SherreyM
more options

Firefox has been working great on both PCs until the last week or so. If it was just running poorly on the PC with Windows XP, I wouldn't be so concerned. But it's running just as poorly on a new laptop with Windows 8. It seems to hang up if I have more than 3 tabs open at once or if I click a link within a site, the new tab opening hangs up. Frustrating! Can anyone offer some advice?

Firefox has been working great on both PCs until the last week or so. If it was just running poorly on the PC with Windows XP, I wouldn't be so concerned. But it's running just as poorly on a new laptop with Windows 8. It seems to hang up if I have more than 3 tabs open at once or if I click a link within a site, the new tab opening hangs up. Frustrating! Can anyone offer some advice?

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Please see help article Firefox hangs or is not responding - How to fix

Thanks!

SherreyM
SherreyM Question owner
more options

Thanks!