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Since I updated Firefox my contacts list from Yahoo does not work; how can I get it to work?

  • 4 replies
  • 5 have this problem
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  • Last reply by John99

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When I try to go to the Contacts portion of my Yahoo account, the contacts page appears but when I try to put a contact into the search place, nothing happens. The Calendar works and the Email page works. I can get to the Contacts page through Internet Explorer but I prefer using Firefox. I have the latest version of Firefox.

When I try to go to the Contacts portion of my Yahoo account, the contacts page appears but when I try to put a contact into the search place, nothing happens. The Calendar works and the Email page works. I can get to the Contacts page through Internet Explorer but I prefer using Firefox. I have the latest version of Firefox.

All Replies (4)

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Update firefox to the latest version. If necessary use http://www.mozilla.org/en-US/firefox/all/.

Some problems have been fixed in Firefox 18.0.2 it may help to update to that version.

Modified by John99

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Unfortunately, re-installing Foxfire as was suggested didn't fix the problem with accessing my Contacts file on Yahoo.Fortunately, I can access my Contacts on Internet Explorer but would prefer to use Firefox. Anyone got any other ideas? Meanwhile, thanks anyway, john99!

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I'm on Firefox 19 and AT&T Yahoo contacts list does not display. It hasn't displayed on the 3 previous versions of Firefox either, although it's been fine on IE and all other AT&T email features seem to work in Firefox. The problem is not on IE (although when I upgraded to IE10, I had to revert to AT&T Yahoo Classic to see anything!)

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Hi elenmmartin,
Try clearing your cache or using Ctrl+F5 after you have cleared all cookies for that site. See

If you need further advice please start your own thread by asking a question using /questions/new