Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why my Firefox 15.0.1 browser always open *.csv (comma delimited) file in another tab rather than downloading a file?

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by John99

ozjacky
ozjacky
more options

I need to use oracle web software to export .csv file, and when I click on the button , it will open the csv file on another window instead of downloading it. I had tried to hold down ALT key then left click the button, it just highlighted the button. So, the only way I can do is to right click the button and choose save from the link. So, How can I have the options to choose from save or open? Is this a bug for Firebox?

I need to use oracle web software to export .csv file, and when I click on the button , it will open the csv file on another window instead of downloading it. I had tried to hold down ALT key then left click the button, it just highlighted the button. So, the only way I can do is to right click the button and choose save from the link. So, How can I have the options to choose from save or open? Is this a bug for Firebox?

All Replies (3)

Andrew
Andrew
  • Moderator
more options

Please try version 19.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A likely cause is that the servers sends the file as text/plain.
You can check that in Tools > Page Info > General when the file opens in a new tab.
Firefox will open the file in a tab in this case and your only option is to right click and use save link as to save the file or save the page once opened in a new tab/window.

John99
John99
more options

see also duplicate thread /questions/951879