This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Switching from external display to MBP retina display, poor quality, must restart FF19.0.2

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

dshean
dshean
more options

Here's the sequence of events:

1) Start FF on my MBP (OS 10.8.2), and retina display works properly.

2) Connect my MBP to a 24" external display, which has max resolution of 1920x1200 (set as primary). FF displays nicely on external display.

3) Disconnect external display and FF is now pixelated on MBP retina. Refreshing System Dispay preferences doesn't seem to help, or I haven't found the magic technique.

4) Restart FF and all is well.

So the issue appears to be FF not recognizing the need to revert to Retina resolution.

Here's the sequence of events: 1) Start FF on my MBP (OS 10.8.2), and retina display works properly. 2) Connect my MBP to a 24" external display, which has max resolution of 1920x1200 (set as primary). FF displays nicely on external display. 3) Disconnect external display and FF is now pixelated on MBP retina. Refreshing System Dispay preferences doesn't seem to help, or I haven't found the magic technique. 4) Restart FF and all is well. So the issue appears to be FF not recognizing the need to revert to Retina resolution.

Modified by dshean

Chosen solution

You're welcome

Read this answer in context 👍 0

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to set the Integer pref gfx.hidpi.enabled to 2 on the about:config page.

dshean
dshean Question owner
more options

That seems to solve the problem. Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You're welcome

dshean
dshean Question owner
more options

Hmmm. Now seeing strange behavior with search bar autocomplete list being cut off (attached example).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.