This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox health report page open but no data. Been running for weeks. Why nothing?

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by crystal11

more options

I have loaded the health report page. All the headings of the various topics are there. But no data. I've been running firefox for years and this 22.00 for weeks or months. So why no data showing? Thank you.

I have loaded the health report page. All the headings of the various topics are there. But no data. I've been running firefox for years and this 22.00 for weeks or months. So why no data showing? Thank you.

Chosen solution

Please update to Firefox 23, then check your Health Report data again

Read this answer in context 👍 0

All Replies (6)

more options

Chosen Solution

Please update to Firefox 23, then check your Health Report data again

more options

Funnily enough I'd noticed in the About box about upgrade, so I've done it and no change - still headings but no data.

more options

Data is now there! Thanks for help. Browser running slower than expected (no sh*t). Now I've got to troubleshoot.

more options

I have the same problem, but was up-to-date with the browser version. I have had 23 since shortly after being notified of its availability.

more options

My Health Report is pretty limited in what it tells me (see attached). Do you have anything on the screen at all?

more options

I ended up leaving the tab open for around ten minutes, and it finally appeared.