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Why won't it play streaming from a website and also some videos won't play?

  • 5 replies
  • 15 have this problem
  • 2 views
  • Last reply by S1

gatsby
gatsby
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I have tried downloading the latest Adobe Flash version. And I have been able to see streaming content from this site in the past (Yahoo Sports). Now a video screen appears, but it is blank. Also, sometimes certain news videos will not play- the screen just stays blank.

I have tried downloading the latest Adobe Flash version. And I have been able to see streaming content from this site in the past (Yahoo Sports). Now a video screen appears, but it is blank. Also, sometimes certain news videos will not play- the screen just stays blank.

All Replies (5)

Andrew
Andrew
  • Moderator
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Please see http://forums.adobe.com/thread/1018071

kobe
kobe
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That is likely caused by a malfunctioning real player plugin.

Refer to:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
S1
S1
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I have the same problem, and I have tried all the troubleshooting and checked other support articles and users with similar problems, but still no luck. (Windows 8, on a new sony i7 laptop)

All plugins are up to date. Internet Explorer plays all these files without any problem, so I know it has to be Firefox issue or bug.

For example, I cannot play this video on Firefox, but it plays on IE:

http://autos.yahoo.com/blogs/open-road/top-five-sleeper-cars-video-205832307.html?vp=1

S1
S1
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Problem solved! I downloaded and installed Firefox 24.0 Beta. Apparently Mozilla programming team made all the right changes in the new release. Now all videos starting working on Yahoo and BBC.

Link: http://www.mozilla.org/en-US/firefox/channel/#beta