This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Customizing homepage

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by davidknipp

more options

Every time I open Firefox, three windows open. 1 with a video, 1 with a blank page and 1 with a search engine. NONE of these are my original homepage I had with Firefox. I tried re setting my homepage and no matter which solution I follow from the forums, the solution only works as long as I have the browser open. As soon as I close Firefox, everything resets and Firefox opens with the same three windows and none of them are my home page.

Every time I open Firefox, three windows open. 1 with a video, 1 with a blank page and 1 with a search engine. NONE of these are my original homepage I had with Firefox. I tried re setting my homepage and no matter which solution I follow from the forums, the solution only works as long as I have the browser open. As soon as I close Firefox, everything resets and Firefox opens with the same three windows and none of them are my home page.

All Replies (3)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back soon.

more options

For additional information and assistance with your issue, view this Mozilla help article.

more options

This did not start happening until the new Firefox Browse was loaded onto my computer. Every since the new browser came on, there has been nothing but problems with Firefox.