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please fix this noob browser from crashing 1,456,765,234,456 times a day ?

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

AbderRhman
AbderRhman
more options

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All Replies (2)

fz0718
fz0718
more options

Try reinstalling Firefox. If that doesn't work, then can you tell your usable RAM, OS, and version of Firefox? Also, has this problem just started happening today or has it been happening ever since you have installed Firefox?

Please, ask your question one time.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

See also:

Try to disable hardware acceleration in Firefox.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.