Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Windows Internet Explorer 9 will not allow me to download Firefox. How can I fix this?

Natira
Natira
more options

Running Windows Vista with Internet explorer 9. Need to download Mozilla Firefox. I get to the Firefox download page, click on the Download button. I get at message asking if I would like to save the Firefox Setup Stub, which I did. A small extra window appears, presumably for the installer download, but nothing ever appears in it. The download page says that if the download does not begin shortly to "click here". I did that and nothing happens. Please help!

Running Windows Vista with Internet explorer 9. Need to download Mozilla Firefox. I get to the Firefox download page, click on the Download button. I get at message asking if I would like to save the Firefox Setup Stub, which I did. A small extra window appears, presumably for the installer download, but nothing ever appears in it. The download page says that if the download does not begin shortly to "click here". I did that and nothing happens. Please help!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try using the full download installer, rather than the "stub" installer.
http://www.mozilla.com/en-US/firefox/all.html